Worried you are going to drive a long distance and arrive to find the car driving away?
Worried about leaving a reservation fee, travelling a long way and finding the car is not as described and then losing the fee?
Working to the highest standards we have absolutely nothing to hide and operate with complete transparency. £200 holds the car.
If you don't like the car the reservation fee is refunded right away.
How it works:
SELECT YOUR CAR
Visit our website and choose from our fantastic selection of great used cars. With lots of high-quality pictures, video walkaround and a detailed description we make it even easier for you to fall in love with your new car.
CONTACT
You can contact us on 01772 396312 to discuss the car in more detail, answer any questions and take the payment over the phone using a credit or debit card or via Bank transfer.
RESERVE
A fully refundable £200 reservation fee secures the car for you to get out and view at a time to suit. We work to incredibly high standards and with complete transparency so we are ultra-confident you will be delighted when you finally arrive to view and test drive the car.
VIEW
You arrange a date and time and then you get to see, touch, view and drive your new vehicle. If you're happy with it then the deal can be completed. We have a complete no pressure sales environment, so if the car is not suitable for you no problem we'll happily refund your money shake hands and thank you for your visit.
We can even pick you up from the local train station if you let us know in advance.
COLLECTION
At Docklands Motor Company, most cars are ready to drive away the same day so you can choose to drive away on the spot or arrange to come back and collect at your convenience. We even offer nationwide delivery at very reasonable rates.
FINANCE / PART EXCHANGE
If you've got a car to part exchange, wish to discuss and prearrange finance, then just advise one of the team when reserving your car and we can discuss the best options available to you and have a finance decision in place in advance of your viewing.
IF YOU LEAVE A RESERVATION FEE, WE HOLD AND WITHDRAW THE CAR FROM SALE FOR YOU. IT'S A MUTUAL COMMITMENT. THE ONLY TIME WE WILL NOT REFUND THE FEE IS IF YOU FAIL TO VIEW THE CAR AS AGREED IN PERSON. ALL CARS RESERVED MUST BE VIEWED.
Customer Reviews
I recently purchased a new car and docklands were very helpful and quick at completing the sale. They made sure all the correct checks were done on th... Read More
shauny hird
No problems apart from finding their premises. Nice friendly guy who explained what everything is and does in the vehicle... Read More
Anonymous
This is how used car buying should be everywhere. I had to rate 5 stars as the entire experience was professional, smooth and easy. I found the car I... Read More
paul young
Absolutely brilliant experience. The guys are friendly, super efficient, and massively trustworthy. Couldn’t be more pleased with the car, but what... Read More
Ferdinand Reynolds
Amazing car dealership. Excellent customer service couldn’t do more for the customer with checking everything is okay. They were brilliant I couldn�... Read More
Jen West
I recently had a great experience with Docklands Motors and wanted to highlight the excellent service I received from Sajid and Saqib. From the beginn... Read More
Ahmed
The process of purchase was simple and straightforward, I had kept my reservations as I did not run a test drive but inspected the vehicle physically... Read More


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