Customer reviews of Docklands Motor Co Ltd
At Docklands Motor Co Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Docklands Motor Co Ltd
Based on 115 customer reviews
By James R on 11 February 2016 | Verified purchase
Typically I've never had issues with a dealer when buying car and docklands motor company hast let down, its the after sales customer service in the event something should go wrong is the test. In my experiences I feel more confident that Dockland would show more willing to help than the past dealers I've dealt with. He seems a genuine guy and yes I would recommend at this stage.
Didn't carry out after sales work.
By John G on 11 February 2016 | Verified purchase
Air conditioning wasn't working after i picked the car up,asked to take it to a garage for re gassing,which i did, still didn't work.So rang them and told them about it,they said they would book it into their workshop for repair,gave me a date when to go with the car.Telephone call a few days later telling me that the garage was extremely busy and they would have to cancel that date,so i said as long as it gets fixed, i wasn't bothered as it was winter.We will definitely get back to you that's a promise,2 month's later still no phone call, and the car is now out of warranty.I have sold the car now as it wasn't what i wanted and i lost £2500 on it in 6 weeks.No i would not recommend this company,real let downs.
By Julie R on 11 February 2016 | Verified purchase
Very friendly and helpful garage. Great value and fantastic service. Would highly recommend.
By David B on 16 June 2021 | Purchase not verified
I recently bought an Audi A5 from Docklands Motor Company and found them to be extremely professional from start to finish. I dealt with Mohammed and found his customer services skills to be excellent. Also their after care is worth a mention, the vehicle developed a small fault after collecting and they took the vehicle back, had it repaired and was back with me within 24 hours! Highly Recommend
By john V on 11 March 2021 | Purchase not verified
Absolute shocking service. Bought an M5 from them and assured me of a premiun warranty as i was buying but they gave me premium warranty booklets away but hidden in the paperwork it had a maximum claim limit of £250 for a BMW M5 and unable to take to dealer. They offered to upgrade it to £500 claim limit but that still was not what we agreed on before money changed hands. They offered to refund me the warranty price so i could get my own warranty which i did and paid the extra cost myself. My warranty required a pre inspection which showed a current steering pump fault, Docklands said it wasn't there when i bought it 7 days before but they gave me papaerwork when i bought it and it says its an existing fault from 2k miles before i bought it, nothing to say it was repaired. I was supposed to get the premium warranty but a no use bronze warranty was put in place.
Top Guys, Top Cars.
By Daniel W on 09 February 2020 | Purchase not verified
Really nice guys, stock only good motors. The car I bought is like new. Top chaps, will defo be back and thoroughly recommend.
Purchased a BMW M sport
By F M on 25 September 2019 | Purchase not verified
About 2 weeks ago I purchased a beautiful BMW M sport, the service was great,the transaction was very smooth and the guys were very friendly and helpful,would definately recommend...
By Shoaib P on 31 May 2018 | Purchase not verified
Perfect car and great customer service, highly recommend!
By Andrew W on 21 August 2017 | Purchase not verified
Stress free, uncomplicated car buying, real breath of fresh air!!
Pleasant experience with Docklands
By Arthur R on 07 August 2017 | Purchase not verified
What a pleasant experience I had with Sajj. I would definitely recommend that prospective buyers consider Dockland. It's always a big decision buying a car but Sajj really helped the decision.
Docklands Motor Co Ltd
- 01772 396312 07518 483543
Thank you for contacting us!
We will aim to get back to you as soon as possible.
There was a problem sending your email.
There may be a technical issue.
Please try again later.
|Monday||09:30 - 18:00|
|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 18:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||10:00 - 16:00|
Late Night Viewings Can Be Arranged By Appointment