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Customer reviews of Docklands Motor Co Ltd

At Docklands Motor Co Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Docklands Motor Co Ltd

Docklands Motor Co Ltd
5
4.9

Based on 166 customer reviews

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  • 5

    Excellent

    By Anonymous on 02 July 2022 | Verified purchase

    Very good service 👏 very nice people we very thank u they help us a lot


  • 5

    Best service worth more than 5 stars

    By Lorraine Waring on 09 June 2022 | Verified purchase

    Very friendly inviting staff at docklands made to feel welcome as soon as you step onto the forecourt. Helpful staff and by far the best I've been to. The car is up to the highest standard they are willing to help you anyway from the minute you test drive to the aftersales of the vechile would recommend anyone who wants a high end affordable car to pop down and take a look for yourselves if I could give you more than 5 stars then I would thanks for the car we love it

    Reply from Docklands Motor Co Ltd on 20/06/22

    Thank you for your kind words. It was a pleasure dealing with you. Hope you're enjoying the car.


  • 5

    Excellent customer service!

    By Glyn Evans on 22 April 2022 | Verified purchase

    Efficient, provided a great service with excellent aftercare, I would highly recommend!

    Reply from Docklands Motor Co Ltd on 09/05/22

    Thanks Glyn. It was a pleasure dealing with you.


  • 5

    Excellent good service

    By Anonymous on 21 April 2022 | Verified purchase

    I found my car what I was looking for and it was easy excellent

    Reply from Docklands Motor Co Ltd on 09/05/22

    Thank you for choosing us to purchase your Porsche Macan. We hope you're enjoying the vehicle. It was a pleasure dealing with you.


  • 5

    By Anonymous on 12 April 2022 | Verified purchase

    I bought an Audi A6 from them, i liked the car but been misinformed at the start when i asked about if they have changed the timing belt because it was due which i found out 3 weeks later. Tried to speak to them and find a reasonable solution but was messed around and then when i contacted the finance company they sorted it out. They did fix the problem and provided me a good service but i think it was just that one salesperson who didn’t do his job properly.

    Reply from Docklands Motor Co Ltd on 13/04/22

    Hi, Thank you for your review. We're glad we resolved your issue with the timing belt in the end. Yes, we can both agree you were misinformed by our salesman in regards to when the timing belt was due on the vehicle. We can apologise for that. It was a mistake on our salesman's part. But we do disagree in the fact that you were 'messed around'. You wanted us to pick your vehicle up, carry out the timing belt change, fix all the scratches (which we rejected doing) and drop your vehicle back off to you. At no point did we say we wouldn't carry out the repairs for you. We just mentioned we couldn't pick the vehicle up, fix your supposed scratches and drop the vehicle back off to you. Your finance company agreed with us and asked you to drop the vehicle off to us for the timing belt to be replaced. It is only then you agreed and also a courtesy car was provided to you whilst the vehicle was having its timing belt replaced. Overall we're glad we managed to resolve your issue, we hope you will consider us again in the future. Thanks again


  • 5

    By Deanah Taylor on 11 April 2022 | Verified purchase

    Purchased a VW Golf last week from Doclands Motor Company. Really good customer service. Not pushy at all and felt really comfortable buying a car from them. Would definately recommend this dealership.

    Reply from Docklands Motor Co Ltd on 12/04/22

    Thank you for choosing Docklands. It was a pleasure doing business with you.


  • 5

    Would recommend

    By John Riding on 08 April 2022 | Verified purchase

    Friendly excellent service

    Reply from Docklands Motor Co Ltd on 12/04/22

    Thank you. Hope you're enjoying your vehicle


  • 5

    Excellent service 👍

    By Przemyslaw Kowalski on 25 March 2022 | Verified purchase

    Excellent service from start to finish. Car was ready to collect after all checks and MOT as promised. Assistant very helpful and informative. Could not recommend Dockland Motor more to anyone.

    Reply from Docklands Motor Co Ltd on 12/04/22

    It was lovely meeting you. Glad we could assist. Hope you're enjoying your new vehicle


  • 5

    Outstanding service and a beautiful car!

    By Anonymous on 23 March 2022 | Verified purchase

    Great service and care. Car exactly as advertised. Highly recommended

    Reply from Docklands Motor Co Ltd on 12/04/22

    Thank you for choosing Docklands. It was a pleasure doing business with you.


  • 5

    By Anonymous on 22 March 2022 | Verified purchase

    Great service and very helpful, would definitely recommend this dealership. All of their vehicles look the part.

    Reply from Docklands Motor Co Ltd on 12/04/22

    Thank you for your Review. We're glad you're happy with your new vehicle. It was a pleasure dealing with you.


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Docklands Motor Co Ltd

Telephone:
01772 396312 07518 483543

Opening times

Monday 09:30 - 18:00
Tuesday 09:30 - 18:00
Wednesday 09:30 - 18:00
Thursday 09:30 - 18:00
Friday 09:30 - 18:00
Saturday 10:00 - 16:00
Sunday Appointment Only

Docklands Motor Co Ltd

Address:
Unit 2, Brookfield Street,
Preston,
Lancashire,
PR1 1NR

Docklands Motor Co Ltd